Terms and Conditions
Website Terms and Conditions
Last Updated: 10th Jan, 2025
Welcome to Cremeclay(“We”, “Us”, “Our”, “Company”). These Terms and Conditions (“Terms”) govern your access to and use of www.cremeclay.com (the “Website”), including any content, functionality and services offered on or through the Website.
By accessing or using the Website in any manner (browsing, purchasing, creating an account, etc.), you agree to be bound by these Terms and all terms incorporated by reference. If you do not agree with all of these Terms, you must not access or use the Website.
1. Agreement to Terms
These Terms constitute a legally binding agreement between you and regarding your access to and use of the Website and any purchases you make. We may revise these terms at any time by updating this page. Your continued use of the Website after changes are posted will constitute acceptance of those changes.
2. Eligibility
You must be at least 18 years old and capable of entering into a binding contract to use this website. By using this Website, you represent and warrant that you meet this eligibility requirement.
3. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you agree to the terms of our Privacy Policy.
4. Use of the Website
You agree to use the Website and its contents only for purposes permitted by these Terms and in compliance with all applicable laws and regulations. You must not:
• Violate laws or infringe others’ legal rights.
• Upload or distribute harmful, defamatory, abusive, or unlawful material.
• Interfere with the operation of the Website or attempt to breach security.
5. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your account, password, and for all activities under your account. We reserve the right to suspend or terminate accounts that violate these Terms.
6. Products and Orders
Product Descriptions: We attempt to be accurate in product descriptions but do not warrant that descriptions, colors, pricing, or other content is error-free.
Order Acceptance: Order confirmation does not guarantee acceptance of an order; we may cancel orders at our discretion.
Pricing & Availability: Prices and availability are subject to change without notice.
7. Payment
Payments may be accepted via methods listed. We use third-party payment gateways and shopify payments to process transactions. We do not store your full credit card information on our servers. You agree to provide accurate payment information and authorise us to charge all fees.
8. Intellectual Property
All content on the Website including logos, text, graphics, designs, and software are our property or used with permission. You may not copy, reproduce, or use such content without our prior written consent.
9. Third-Party Links
The Website may include links to third-party websites. These links are provided for convenience and do not imply endorsement. We are not responsible for the content or practices of third-party websites.
10. Disclaimers and Limitation of Liability
To the fullest extent permitted by law:
• The Website and products are provided “as is” without warranty of any kind.
• We are not liable for indirect, incidental, special, or consequential damages.
• Our total liability is limited to the amount you paid to us, if any.
11. Indemnification
You agree to indemnify and hold harmless the Company and its affiliates from any claims, liabilities, losses, damages, costs, and expenses arising from your use of the Website, breach of these Terms, violation of law, or infringement of third-party rights.
12. Termination
We may suspend or terminate your account and access to the Website at any time, without notice, if you violate these Terms. Termination does not affect rights or obligations that accrued prior to termination.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Delhi. Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi.
14. Force Majeure
We are not liable for delays or failures in performance resulting from acts beyond our reasonable control, such as natural disasters, war, strikes, or technical failures.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@cremeclay.com
Phone: +91 9821033200
Support Hours: Monday–Friday, [9:00 AM to 5:00 PM]